Services

Services

For all your Audiovisual and

Unified Communication support

What can we do for you?

 

Support

The level of support depends on the customers' activities. First, we will have an "on board" session to identify a level of support that meets the customer needs. In a service level agreement (SLA), we specify activities, availability, performance and other parameters for platforms, servers, infrastructures, networks and systems.

 

  • 1st and 2nd line technical support
  • Videxio, Cisco, Polycom, Microsoft and Extron certified
  • Knowledge of all most common UCC equiment
  • CMDB datebase
  • Available 24/7 all year round
  • English and Dutch

 

Technical Services

With our knowledge and expertise, we can help you as much as you want or need in development, installation, optimalisation or advice on your AV and UCC projects.

 

  • Project management
  • Technical consultancy
  • UCC architecture & design
  • AV/ UCC installation
  • Troubleshooting
  • Second opinion
  • Upgrade service
  • Life cycle mangement